The airlines are at it again, folks.
The gluten-free breakfast option for a nine-hour flight on All Nippon Airways is apparently an exquisite single banana served with packets of salt and pepper and I am getting hungry just thinking about it!
London resident Martin Pavelka was on a flight from Tokyo to Sydney when he received this gourmet breakfast in plain view of seething jealous passengers who all had to settle for huge meals of eggs, sausage, mushrooms, bread, and yogurt.
“When the stewardess came to me, she said ‘we’ve got a special meal for you’ and I got the banana,” Mr. Pavelka said to the Standard. “This was a nine-hour flight. Although definitely gluten free, the banana did not keep me full for very long. At the price I paid, you would expect something more than that.”
The banana was also served with a knife and fork, which is apparently how one eats a banana.
“As a coeliac, I always order gluten-free meal on my flights. Sometimes they are bland, sometimes they are actually much better than the ordinary meal service,” he told the Standard. “On this flight, I was left literally speechless.”
So if you’re gluten-free and flying All Nippon Airways, remember to pack your own meal.
UPDATE: May 3, 2017, 4:38 p.m. EDT ANA provided the following statement to Mashable:
“ANA takes great pride in providing an exemplary customer experience for all passengers, and for this one passenger we did not meet his expectations. We have apologized to him personally and as a result of his experience we are reviewing our policy on gluten free options and how they are served.
During an international flight on the Tokyo-Sydney route, there are two food services. The first service is a full meal an hour after departure and the second is a snack service two hours before arrival. To accommodate the various food and dietary needs of our passengers, there are several food options including gluten free that are selected when a passenger purchases their ticket.
On this specific instance, the passenger ordered a gluten free meal and then a gluten free snack. The banana he ordered was the gluten free snack option.
We make every effort to meet our passengers needs and in this situation felt we accommodated our guest’s additional food requests inflight by providing an additional regular meal as well as an entrée from the regular menu for his snack. To imply that ANA only serves a banana for a flight of this length is incorrect.”